Shipping and Returns

 

Please choose carefully as:

Refunds will not be given for change of mind. A credit note (valid for 3 months) or an exchange is available for full priced items within 7 days of the purchase date. 

We do not offer refunds or credit notes on sale items. We will exchange if there is something suitable at the time.

Please note: item must be unworn, unused, in perfect conditon and in its original packaging. Proof of purchase must be provided.

Items must be shipped with a tracking number. The shipping cost for returns must be paid by the customer.

Refunds are only offered if an item is faulty. Faulty returns are sent directly to the manufacturer for approval prior to refund being given.

Shipping costs for returned faulty items will be refunded.

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If you wish to return an item, please email us at info@cook-wife-shoes.com or phone us at our boutique on 02 9331 6622
  Orders are dispatched from our Paddington boutique, they are fulfilled and ready for delivery the next business day. 
 
 

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